Payment
Payment in full is required at the time of all services. Cash, credit cards and HSA cards are accepted as forms of payment. A credit card on file will be required to ensure payment for services.
Insurance
Beyond The Couch is in-network with the following insurance companies: Blue Cross/Blue Shield PPO, Blue Choice PPO, and Optum/United Health Care/UMR. For these plans, a benefit quote will be provided prior to your first session. Claims will be submitted on behalf of the client and processed according to the benefit plan stipulations. Out-of-network and self-pay referrals are also accepted. For those utilizing out-of-network benefits, documentation can be provided for you to file claims for reimbursable services. If you are looking to utilize your insurance, please mention this in your inquiry.
It is recommended that you contact your insurance company, prior to your first session, to discuss coverage for mental health treatment so that you understand your benefits and financial responsibility. Benefit plans and coverage can change and it is the client’s responsibility to be aware of these changes, as well as to inform their provider in advance.
Before Your First Session
A complimentary 10-minute phone consultation will be offered so you can explore if the therapeutic style is the right fit for you. We can also discuss scheduling, New clients will be encouraged to ask questions to help guide the process of starting services. Evidence shows that consistency in therapy is critical for progress to occur and for therapy to be effective. During the initial weeks, clients will be encouraged to attend weekly or every other week to foster the therapeutic relationship and gain momentum in addressing their presenting concerns.
Questions may include:
– What am I looking to get out of therapy?
– How will I know when therapy is working?
– Do I have a deductible, co-insurance or co-payment for outpatient therapy sessions?
– Do I have a limit on the number of therapy sessions covered per year?
– Does my insurance plan require care review?
Cancellation / No Show Policy
Cancellation policy requires at least 24 hours advance notice, otherwise a cancellation fee will be charged.
Availability
Availability may vary depending on client needs. Please contact me for information on current availability and/or waitlist opportunities.
Communication
Beyond The Couch can be reached by phone at 312- 800- 1702 or via email at the Contact Form. All messages will be responded to within 24 business hours.
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in an insurance plan, federal health care program, or not seeking to file a claim with their plan of their ability, upon request or at the time of scheduling, to receive a “Good Faith Estimate” of expected charges.
If you are not utilizing insurance, you have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. You can ask your provider for a Good Faith Estimate before you schedule a service. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.